Downloading music

October 9, 2008

Yesterday I got the urge to listen to an old Brian Wilson album, he of Beach Boys and staying in bed for a decade fame. Surprisingly it wasn’t on my iPod although I know that I own the album. One of those that got lost in the split with my ex was the likely explanation. Since it was first released it has been re-mastered and now features demo tracks and Brian’s interludes about the album. It was available on iTunes for £7.99 and hmv.com for £6.99. Every little helps as someone keeps saying so I went with the cheaper option. Here’s what would have happened with iTunes. Click Buy, enter iTunes store password, watch download. Here’s what happened with hmv.com….

Find that hmv.com doesn’t support Firefox, dust off IE
Buy album
Get prompted that I need to download hmv jukebox and download manager
Start software download, box appears with click here when install completed
Software installation wants to close Internet Explorer, including the “click here when complete” window
Try to log back on to hmv.com – IE wants to open the site in a new window – this fails
Remove hmv.* from trusted sites list so IE can actually open it
Download manager pops up message saying that BITS (Background Intelligent Transfer Service) is not available.
Open services manager, see BITS is running
Google problem and find that need to start IE in Administrator mode so that it can access BITS
Download starts then stops
Restart download, duplicates of tracks already downloaded appear in download directory
Finally get album downloaded

Was it worth the £1 saving. No, absolutely not. This was far too painful. If the record companies are serious about thwarting piracy then they need to make sure that it’s a hell of a lot easier than this to download music legally.

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